How To Submit Art

UPLOAD ARTWORK

When the project’s artwork is ready to be submitted for production, DisplaysPlus will email a link to the FTP site to the customer. The upload process is quick and efficient. As a point of reference for the order, a purchase order number will be provided by DisplaysPlus to the customer for use in uploading the files.

DO NOT attach artwork files to e-mailed purchase orders and vice versa. These will not be accepted.

DisplaysPlus, LLC is not responsible for any server malfunction that affects receipt nor is it responsible for omitted information on orders from the client. DisplaysPlus will make every effort to ensure clarity and accuracy in the entire process.

All documents received after 5:00 pm CST will be counted as received the next business day.

FILE PREPARATION

Graphic dimensions are subject to change without notice. Consult website or contact DisplaysPlus for accurate/up-to-date templates.

Documents must be created and sent at 100 % of final size, print ready and require no file manipulation or additional charges may apply. If ordering mural panels, create your layout as one page. DO NOT SEPARATE THE PANELS. This is required to ensure image alignment.

We reserve the right to make slight alterations in graphics to adapt to our imprinting processes. Some thin lines or small shapes may not reproduce at the thickness or size submitted. Multi-color close-registration imprints are not available on all products.

Recommended Minimums:

Lines - Minimum line weight is 1/8” (.125”) at final imprint size.
Fonts - Minimum size is .25” (30 point) at final print size

**IMPORTANT**
Convert all text to outlines, paths or curves to ensure exact duplication of typestyle. We reserve the right to delay or reject any order based on the quality of artwork received. Alterations to artwork will result in a necessary proof approval and may delay production time.

PMS COLOR MATCHING

WE CANNOT GUARANTEE PMS COLOR MATCHING.

If you would like to match a specific PMS color it must be specified on your order and when sending your artwork. We will provide the closest available color in CMYK to match your PMS specification.

TEST GRID

Colors can print differently from one material to the next based on the White Point of the material. If you are concerned about matching a PMS color for a specific product, we suggest ordering a Test Grid. Test Grids are a 9” X 12” printed sample of your requested PMS color and its surrounding color family. Test Grids are printed on the material for the product you are ordering. Please state with your order that you are requesting a Test Grid and the specific PMS color you are trying to achieve. If requested with the order, there should be no delay in production. The first Test Grid is available at no charge, customer to pay overnight freight. Each additional Test Grid is $40.00 plus freight.

TEST STRIPS

For the most accurate representation of color and image resolution, we recommend requesting a test strip. The first strip is available at no charge plus overnight shipping. This may create a short delay in production time. Each additional test strip after the first free test strip is $40.00.

ERRORS

We are not responsible for errors resulting from copy that was received or approved incorrectly.

TYPESETTING

Our normal are set-up charge includes 4 lines of copy, if applicable. If a specific font is required, the name of that font must be noted on your P.O. If we do not have the font, the type will be re-set using a standard font or one that matches as closely as possible.

SET-UP CHARGES

The Set-up Charge represents all costs of preparing process-ready artwork for production. It also includes e-mail proofing and archival storage for two years. There is no repeat set-up charge within two years of an order on the same item using exact previous artwork, as long as previous order is referenced. Digital and full-color imprinting requires only one set-up charge.

REPEAT ORDERS

For exact repeat orders within 2 years of original order, there are no set-up charges. Any artwork older than 2 years must be resubmitted. Proofs and therefore proof approvals are required on all repeat orders.

***ANY ARTWORK ALTERED IN ANY WAY IS NOT CONSIDERED A REPEAT ORDER***

ELECTRONIC PROOFS

Unless otherwise stated, proofs are provided to customers electronically via email. Additional proofs may incur a proof revision charge of $25.00 each, plus any additional design time. Proofs are a mandatory part of our production process and cannot be waived. Proof approvals must be submitted via our online proofing system before production will begin. All proofs after 5pm CST will be counted as received on the next business day.